Cannabis transport software should preserve exceptions with the original run: package mismatches, route deviations, accidents, delays, rejected items, partial acceptance, custody changes, and the actions taken in response.
Make exceptions first-class workflow events
An incident should not be buried in a generic notes field. The system should know what kind of exception occurred, when, who reported it, and which load or package it affected.
Structured exceptions are easier to review and less likely to be lost.
Do not let a mismatch permanently poison the load
Warehouse reality includes scanning the wrong box or discovering that an item belongs on another pallet. The system needs a controlled way to remove or correct a scan while preserving an audit trail.
That prevents one honest mistake from locking the workflow forever.
Delivery discrepancies need custody logic
If a receiver rejects one package, the final record should not imply that every item was accepted. The system needs to identify what was accepted, what was rejected, and what happens next.
That distinction is essential for operational reconciliation.
Incidents should connect to reporting obligations
New Jersey’s secure-transport rule points accidents, diversions, losses, and other reportable transport events to the Commission’s reportable-event requirements. Software can help preserve the facts and timestamps needed by the operator’s compliance process.
It should not decide on its own whether a specific event legally requires reporting.
Frequently asked questions
Can a bad scan be removed?
The workflow can allow controlled removal/correction while preserving the fact that the change occurred.
Should a partial rejection still mark the whole load delivered?
The transport record should reflect the actual receiver outcome, including discrepancies and rejected items.
Does Flower Freight decide whether an incident must be reported to the NJ-CRC?
No. The platform can preserve incident evidence; the operator determines its reporting obligations under applicable rules and advice.
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